1percent.com Customer Service:
Like most other sites you will find all the essential customer service elements and 1percent. There are multiple ways to reach someone, depending on your preference. They have a contact form, phone number, and an address to send them mail all listed on the site. Another nice addition is an order status request option. You enter your email and order id number and can receive a prompt response on the status of your order. Their frequently asked questions page was laid out really well and was very informative. Any time a FAQ page can answer your questions without you having to contact them it is always a plus. As far as returns are concerned they have a 72 hour return policy limited to damaged goods. Probably not something you will have to take advantage of but it is good that they guarantee you will get an undamaged product even if not the first time.
1percent.com Variety and Selection of Vapes:
I have to say the selection of vapes here are pretty limited. They only have about 15 vapes total but this is because they don’t exclusively sell vaporizers. 1percent has many other products including pipes, rolling papers, rolling machines, combustion accessories, etc. As far as vaporizers they have them categorized nicely by portable, digital, box, forced air, vaporizer parts, and grinders. But where they lack in selection they excel in price. They have a new Volcano Vaporizer for sale on their site for only $539, which is pretty cheap compared to what you see at most vape stores online.
1percent.com Shipping Methods:
1percent offers international and US shipping, with five different options on how to ship the product. Also something that a lot of sites are doing but not many vape sites is the addition of a shipping calculator before you check out. You just enter your zip and they will calculate what each shipping method will cost you. They offer the following shipping methods:
1.Free shipping (Orders $75 or over)
3.3 Day Select
4.2nd Day Air
5.Next Day Air
Like I said, all these cost vary depending on your location and you can find the prices easily with the shipping calculator on 1percent. You’ll also see the first option is free shipping on orders over $75, which if you are purchasing a vape you will most certainly go over that amount. It should be noted that the free shipping is only in the continental US, so if you are in Hawaii, Alaska, or Puerto Rico sorry but you’re beat.
1percent.com Deals and Coupons:
Once again like most sites you won’t usually find a coupon code just laying around for use, which is the case here. Although 1percent does have an email list and it even mentions that you get updates and coupon codes through that service. Also in the space for the coupon code it also mentions promo codes and gift cards, so you will have multiple ways you can save using this site. Also you can take advantage of their member rewards program which I will touch on in the unique section of this review next.
1percent.com What’s Unique About This Vendor:
Like I said earlier they do offer much more than vaporizers. They have a pretty wide selection or various products that anybody looking for a vaporizer will most likely be interested in by relation. Also above you’ll see one of their categories is “vaporizer parts” which is definitely a unique element of this site. They had things like additional Volcano balloons and you can even purchase an extra remote for your Extreme Vaporizer. So if you’re anything like me, losing remotes constantly, that is an awesome feature. Something I probably don’t mention enough is website design. A lot of vaporizer websites make it pretty easy to get lost but this site is very streamlined and I never felt lost once on 1percent. As for the member rewards program I mentioned above it is essentially a way of building up what they call “tokes”. It is pretty much a point system from purchasing from them that can be turned into merchandise such as DVD’s, clothes, and hemp gear. Any site that gives you a reason to keep using them has to be commended.
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