VaporStore Customer Service:

I must say VaporStore has a lot of options for a customer in need. Most importantly is they have a very informative frequently asked questions page. To me you can’t beat a well written FAQ page because 99 out of 100 times you will find the answer to your question without having to send an email or call anyone. They also have a ticket system where you submit a question and are basically told when it will be answered by. I put in a question and got a response in less than an hour. For those who like to actually speak to someone they do have a toll free phone number open 9 to 5 PST. As far as after you have placed your order, they do have tracking on their packages, which are boxed and billed discretely. Where they really excel is they have a repair center. Yes, a repair center. You can send in an old vape that hasn’t been working right, or hasn’t been working at all, and they will fix it for you. Really love this feature. Continue reading →