Variety and Selection of Vapes

Vaporizer Giant has the usual selection of vapes and does a decent job at helping you find what you need. They have it categorized two different ways actually. First you could select by Top Rated, Digital, Hands Free, and Cheap or (the more helpful way in my opinion) you can select by Price: Low to High, Price: High to Low, Style: Balloon, Style: Hands Free, Style: Combination (both hands free AND Balloon like the Vapir Air One 5.0 Vaporizer), and recommended vaporizers by Vaporizer Giant.

Customer Service

Vaporizer Giant’s customer service is a bit limited. First off when you want to contact them you are given only the option of filling out a e-mail form that also requires an order ID number, which makes little sense for inquiring new customers. They provided a phone number that is open 9AM-4PM eastern time. When I called this number around 3PM eastern time I got a recorded message telling me that they were busy or I had called after business hours (which I clearly did not) and to please fill out the contact form on the website as this was not a voicemail and I would have to call again to speak to someone. This makes me a little hesitant because they could very well just use this as a smoke screen to eventually get everyone to fill out the contact form.

Shipping Methods

They are actually surprisingly limited as far as shipping goes. If you are paying with a credit or debit card you are automatically selecting UPS second day air with Vaporizer Giant, you are not given the option to change this. The other option you have is you can print an order form out right from the website and use cash, personal check, or money order. Also they do offer e-check which is also shipped UPS second day air. So you are given a number or payment options but it seems you are restricted to UPS second day air.

Deals and Coupons

I found there is a coupon code space when checking out but was unable to see any coupon code or promotion going on anywhere on the site. I looked for a place to sign up for an e-mail subscription/newsletter but was unable to find one. I’m assuming any coupon codes are reserved for returning customers. Vaporizer Giant do also offer a low price match guarantee but this is only before you order. If you order and then find the same vape cheaper elsewhere you are not refunded the difference. You must present them with the website with a cheaper price before hand and they will give you the discount.

What’s Unique About This Vendor

One unique thing about Vaporizer Giant that sticks out right away is that with every order you receive a free herbal grinder and a free sample of herbal smoke. They also offer free shipping on all orders over $149. Another thing worth noting is they do sell herbal smoke on their site, which most vaporizer sites do not.

Ease Of Use
Vapor Quality
Users (1 vote) 92
What people say... 1 Leave your rating
So much better...
The Vape Giant is so much better after they redesigned their website. Website is much easier go use and I like the ability to track the status of the order.
April 26, 2016, 9:14 pm
Ease Of Use95
Vapor Quality100
Leave your rating